Help Center
Everything you need in one place. Shipping info, returns, warranty details, and a direct line to our team. We want you to love your gear.
Free
Shipping
30 Days
Returns
5 Years
Warranty
< 24h
Response
Shipping
Free worldwide delivery on every order
We ship to customers all around the world, and shipping is always free. No minimum purchase, no hidden fees. Every order is fully tracked so you can follow your gear from our warehouse to your door.
- Ships in 1-2 business days after you place your order
- Arrives in 3-10 business days worldwide
- Full tracking on every single order
- 100% free, no shipping charges, ever
Returns & Refunds
30-day hassle-free return window
We want you to be completely happy with your gear. If something is not right, whether it is a quality issue, damage, or the wrong item, we will make it right. Full refund or free replacement, your choice.
- 30-day return window from delivery date
- Full refund or free replacement, you decide
- Refunds processed in 1-3 business days
- Not sure if you qualify? Reach out and we will figure it out together
To start a return, email us within 30 days with your order number and photos of the issue. We will take it from there.
5
Year Limited Warranty
We are the only company to offer this level of coverage. If anything goes wrong with your gear within 5 years due to manufacturing defects or quality issues, we have got you covered. That is our promise.
Instant Answers
Need a quick answer?
Our AI assistant knows everything about our products, shipping, returns, and policies. Get help in seconds, no waiting required.
Still Need Help?
Send us a message and we will get back to you within 24 hours. Real people, real responses.